If you think you’re entitled to compensation for your flight problem and the airline won’t do anything about it, not to worry! We can possibly still help you. File a claim for your flight to see if we can get that compensation for you. We’ll even take the airline to court if they don’t meet their legal obligation to you.

Submitting a claim is easy and always free of charge, just enter your details here!

In addition to the EC 261/04 compensation we seek from the air carriers most air travelers have insurances that will pay compensation. Reimbursements from credit card/insurance companies is separate from the 261-compensation and you are therefore encouraged to seek from them as well. 

If our website tells you that your claim for compensation is ineligible, it is likely that it does not meet one of the conditions covered by Ifdelayed. If you believe your claim has been assessed wrongly, please contact us by email or telephone to discuss the matter further.

What are the extraordinary circumstances that are beyond the airlines’ control?

The airline is not liable under EU regulation EC 261 and other similar air passenger laws if the flight disruption was due to “extraordinary circumstances.” These are scenarios which could not have been avoided even if all reasonable measures had been taken and include situations like medical emergencies, labor strikes, serious adverse weather conditions, and Air Traffic Control restrictions, to name a few. In addition, events that qualify as “Force majeure,” such as wars and riots, as well as “Acts of God”—hurricanes, earthquakes, etc.—also exempt the airline from liability.

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