Air Passenger Law

Read about the Regulation 261/04 and what rights air travelers have

Sandra Anderson avatar Fredrika Lindblad avatar Krister Borensjö avatar
23 articles in this collection
Written by Sandra Anderson, Fredrika Lindblad, and Krister Borensjö

Why should I be compensated?

Some background to Regulation 261/2004 and what we can do for you
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

How far back can I get compensation?

What time limitations are there to be regarded in light of my compensation claim
Fredrika Lindblad avatar
Written by Fredrika Lindblad
Updated over a week ago

Can I claim compensation from a flight that was paid by my employer?

Does it matter if I paid for my ticket myself?
Fredrika Lindblad avatar
Written by Fredrika Lindblad
Updated over a week ago

Do I have to be a European citizen?

Does my nationality impact my entitlement to compensation?
Fredrika Lindblad avatar
Written by Fredrika Lindblad
Updated over a week ago

Which countries and airlines are subject to EU passenger rights?

Read about when and why air carriers are subject to the Regulation and therefore liable for compensation claims
Fredrika Lindblad avatar
Written by Fredrika Lindblad
Updated over a week ago

How much am I entitled to?

Read about the amount you can get from the airline when the flight was delayed, canceled or overbooked
Fredrika Lindblad avatar
Written by Fredrika Lindblad
Updated over a week ago

Can the airline reduce the amount of compensation?

When am I not entitled to the full amount
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

My flight was cancelled. Can I claim compensation?

Read about the possibility to seek compensation when your flight was cancelled
Krister Borensjö avatar
Written by Krister Borensjö
Updated over a week ago

My flight was delayed. Can I claim compensation?

Read about what kind of compensation you are entitled to when your flight is delayed
Krister Borensjö avatar
Written by Krister Borensjö
Updated over a week ago

I was denied boarding due to overbooking of the flight. Can I claim compensation?

Read about your rights if you are denied boarding
Krister Borensjö avatar
Written by Krister Borensjö
Updated over a week ago

What if the airline already offered me compensation?

Is there additional compensation I can seek
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

Can I get the compensation for delayed/cancelled/overbooked flight if I have already accepted the voucher offered by the airline?

What if I've already received vouchers from the airline
Fredrika Lindblad avatar
Written by Fredrika Lindblad
Updated over a week ago

Can I get the compensation according to Regulation EC 261/2004 if I have already received assistance from the airline (meals, refreshments, hotel accommodation, etc.)?

What can I get if I have already received some assistance from the airline
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

Can I get compensation if the airline informed me about the cancellation on the same day that the flight should have departed?

Cancellations and the importance of when you are notified by the airline
Krister Borensjö avatar
Written by Krister Borensjö
Updated over a week ago

Can I claim compensation from an airline that no longer exists?

Krister Borensjö avatar
Written by Krister Borensjö
Updated over a week ago

Can I get compensation for flights with low cost companies and/or charter flights?

More information when traveling with low cost companies and/or charter flights
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

My flight was delayed less than 3 hours but I missed my connecting flight. Can I claim compensation?

Read about connecting flights and under what circumstances a short delay still might entitle you to compensation
Fredrika Lindblad avatar
Written by Fredrika Lindblad
Updated over a week ago

Your website says I’m not entitled to compensation. What can I do?

Read about what you can do if your claim is rejected
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

My airline refused to compensate me after my disrupted flight - what can I do?

Read about your options and how we can help you receive the compensation you are entitled to
Krister Borensjö avatar
Written by Krister Borensjö
Updated over a week ago

What are the extraordinary circumstances that are beyond the airlines’ control?

Read about extraordinary circumstances and what you still are entitled to
Fredrika Lindblad avatar
Written by Fredrika Lindblad
Updated over a week ago

How do I know if I’m entitled to compensation?

When am I entitled to compensation from airlines and when are they liability free
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

Do connecting flights make a difference in terms of eligibility for flight disruptions?

Learn more about connecting flights and how a short delay might entitle you to the full €600
Krister Borensjö avatar
Written by Krister Borensjö
Updated over a week ago

Can I claim any extra expenses that resulted from the flight disruption?

Can I claim compensation for extra expenses such as Hotel, new ticket, food, etc.?
Fredrika Lindblad avatar
Written by Fredrika Lindblad
Updated over a week ago