In some cases the airline is allowed to reduce the compensation by 50%. But this happens only if you were offered re-routing and the arrival time at the final destination did not exceed the scheduled arrival time of the flight originally booked:
- by 2 hrs in case of flights up to 1500 km
- by 3 hrs in case of flights between 1500 – 3500 km or
- by 4 hrs in case of flights over 3500 km.
The easiest way to check the eligibility of your claim is via our webform. It is completely free of charge, no obligation, and it only takes a few minutes and can give instant feedback as to the eligibility of your claim.