If our website tells you that your claim for compensation is ineligible, it is likely that it does not meet one of the conditions covered by Ifdelayed. If you believe your claim has been assessed wrongly, please contact us by email or telephone to discuss the matter further. 

You can reach us via the following channels:

· Call our helpline on +46200 - 883 883 (open weekdays between 08.30-17.00 CEST)

· Use our chat on the website (open weekdays between 09.00-17.00 CEST)

· Send us an e-mail via [email protected]

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