Submitting claims

Sandra Anderson avatar Krister Borensjö avatar Fredrika Lindblad avatar
21 articles in this collection
Written by Sandra Anderson, Krister Borensjö, and Fredrika Lindblad

During my delay, I was offered food, drinks and/or accommodation by the airline. Am I still entitled to compensation?

Can I still claim compensation if i received meal vouchers and a free nights stay at an airport hotel?
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

My children were on the flight with me. Should I add them in the claim?

Can I claim compensation for everyone traveling with me?
Krister Borensjö avatar
Written by Krister Borensjö
Updated over a week ago

I was traveling with my children, can I sign the power of attorney on their behalf?

Who can sign the power of attorney
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

What happens if my claim is taken to Court?

Does this impact my compensation on any level?
Krister Borensjö avatar
Written by Krister Borensjö
Updated over a week ago

Why do I have to send a power of attorney via regular mail? I have already signed an electronic version

Why do you need another power of attorney?
Krister Borensjö avatar
Written by Krister Borensjö
Updated over a week ago

My case is going to Court. Do I personally need to attend any hearing etc?

Do I have to do anything now that my case is going to Court?
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

I have sent you a power of attorney and now I received another letter asking for a new one. What should I do?

Did you not receive the first one I sent you?
Fredrika Lindblad avatar
Written by Fredrika Lindblad
Updated over a week ago

Have you received the Power of Attorney that I sent?

I sent the power of attorneys via regular mail some time ago. Did you get them?
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

Did you get the documents I uploaded?

I uploaded the documents but can not see them. Are they submitted or do I have to send them again?
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

My claim for compensation was declined by the airline. Can I still use Ifdelayed?

I personally sent a claim to the airline and now it was rejected. Should I still try your service or is it a lost cause?
Fredrika Lindblad avatar
Written by Fredrika Lindblad
Updated over a week ago

How much does it cost to use Ifdelayed?

How much do you charge for your work and do you have a flat fee?
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

How do I submit a claim to Ifdelayed?

What information to I need to be able to file a claim?
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

How long does it take?

I filed a claim more than 6 weeks ago and have not heard back. When can I expect this to be done?
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

How can I check the status of my claim?

I filed my claim a long time ago and have not heard back - have you lost track or what is going on?
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

What should I do if the airline contacts me personally after I have filed a claim with Ifdelayed?

Sometimes airlines contact our clients directly and unfortunately this has more often than not turned out well
Krister Borensjö avatar
Written by Krister Borensjö
Updated over a week ago

What happens when the airline is not responsive at all?

Read about what you can expect if the airline is not responsive at all
Krister Borensjö avatar
Written by Krister Borensjö
Updated over a week ago

What happens when the airline wrongfully rejects my claim for compensation?

What kind of actions can I expect if the airline rejects my claim and I am positive that they are wrong in doing so
Krister Borensjö avatar
Written by Krister Borensjö
Updated over a week ago

Do airlines always give a reason for rejecting a claim?

What kind of answers (if any) can I expect from the airline?
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

They canceled my flight and refunded my money. Can I still claim?

What if I already received a refund from the airline?
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago

Why did I only receive 50% of my compensation?

Why did I not receive the same amount as I was told when I filed my claim
Fredrika Lindblad avatar
Written by Fredrika Lindblad
Updated over a week ago

My type of flight disruption isn’t listed on the website - can I file a claim?

What if I experienced another type of disruption than delayed, canceled or overbooked flight
Sandra Anderson avatar
Written by Sandra Anderson
Updated over a week ago